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Refund/Return Policy: is not a stocking dealer. All returns are subject to manufacturers approval.

Original sales receipt must accompany returns.

Upon manufacturers approval, we will accept returns for all inventoried merchandise up to 7 calendar days after delivery of the product. At our sole discretion after 7 calendar days, we will offer a store credit only. Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:

  • without showing signs of wear or damage in any way
  • within 7 calendar days of the delivery date (after 7 days no returns are allowed)
  • inventoried items only; custom merchandise or made to order products can not be returned.
  • unless noted that it cannot be returned or has a different return  policy time period other than that 7 days noted in that item's  particular item description.

If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for replacement. If replacement is not possible, a store credit or a cash refund may be given.

Refunds are contingent upon inspection of item(s) once received back from the customer.

There is a  restocking fee for items that are being exchanged or returned and are not damaged. Please note that restocking fees are based on each manufacturers individual return policy. Again you MUST contact us within 7 days if you intend to return or exchange ANY item back to our store. Items returned to us AFTER 7 days and WITHOUT contacting us will NOT be refunded.

Customer is responsible for all shipping costs if seller is not at fault.

Made to order, special order, and custom made products are non returnable. If products of this nature are received damaged or defective in any way, products will be replaced by the associated manufacturer. Customers who purchase made to order products will be given the opportunity to approve or cancel their order in advance. If an order of this nature is approved, cancellation will not be possible once products are in production.

Contact Info:
10702 Hood Road South Suite 1
Jacksonville, FL  32257