All returns are subject to the individual published return policies or our manufacturers. Our company does not inventory products. Our manufacturers drop-ship ALL products directly from distribution points across the United States.
Several of our manufacturers will not accept returns under any circumstances. If you have concerns regarding this return and restocking policy, please contact us “prior to purchase” at 800-867-1411 for information and details.
No returns of goods will be accepted without written consent and shipping instructions from our manufacturers.
Returns will not be accepted after 7 business days.
All items must be returned in original cartons.
A minimum re-stocking charge of 35% is made on all authorized returns for credit or refund, provided goods are received by our manufacturer in the condition in which they left the factory. This may increase depending on the type of product.
Manufacturer’s Return Goods Authorization (R.G.A) numbers must appear prominently on all authorized returns and must be clearly marked on all returned cartons.
Purchaser will be responsible for all return freight costs.
No credit will be given if goods cannot be reused as new.
Special order items, non-stock items and C.O.M. products are in no event subject to return.
All returns must be approved and authorized in writing by our manufacturer.
Orders which have entered any stage of production may not be changed or cancelled.